Last updated: September 5, 2026
Restoration 1 of Woburn ("we," "us," or "our") respects your privacy. This policy explains what information we collect through https://restoration1ofwoburn.com, how we use it, and the choices you have.
Information we collect
- Information you give us. When you submit our contact form we collect your name, phone number, email address, service location, property type, the service you need, urgency, insurance status, preferred contact method, and any details you provide.
- Automatically collected information. With your consent, we use Google Analytics (GA4) to collect anonymized usage data such as pages viewed, approximate location, device, and referral source. IP addresses are anonymized.
How your form data is processed
Our contact form is delivered by Web3Forms, a third-party form-processing service. When you submit the form, your details are transmitted securely to Web3Forms, which forwards them to our business email so we can respond to your request. We use this information only to contact you and provide restoration services. See the Web3Forms Privacy Policy.
Cookies & analytics
We use Google Analytics (GA4) with anonymized IP addresses to understand how visitors use our site. A cookie notice is shown on your first visit. If you prefer not to be measured, you can block cookies in your browser settings or install Google's Analytics opt-out browser add-on. We do not use advertising or cross-site tracking cookies, and we do not sell your data.
Third-party services
- Google Analytics — website usage measurement (consent-based).
- Web3Forms — contact-form delivery.
- Google Maps — the embedded map on our site is served by Google.
How we use your information
- To respond to inquiries and provide restoration services;
- To communicate about your project, quotes, and scheduling;
- To improve our website and services.
We do not sell or rent your personal information.
Data retention
We keep contact-form submissions only as long as needed to serve you and meet legal or business record-keeping requirements, then delete them.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below.
Children's privacy
Our services are directed to adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
Contact us
Restoration 1 of Woburn
400 Tradecenter Dr, Suite 5900, Woburn, MA 01801
Phone: (339) 999-0080
Email: jim.graves@restoration1.com
This policy is provided for general information and is not legal advice. Please have a qualified attorney review it before publishing.